Contact Us

Customer Technical Support

Please email with your support issue. Or within your account click on the “Help” menu for access to instructional guides, knowledge base articles and other how-to’s.

For password resets, please click here.

Device Returns:

If you are returning a LBM/LogbookMe device prior to the end of your subscription term, please contact to make arrangements prior to returning the device. We recommend using a traceable postage service. 

Customer Success:

Our Customer Success Team is located nationwide and can help you more broadly to get the most out of our platform, gain more insights or discuss how we can help achieve your organisation’s fleet objectives. Contact the team, if you aren’t sure who your Customer Success Manager is.

Fleet Management Software, Telematics, IVMS

Request a Demo/More Information

Please complete the form for more information about our products, pricing or to request a demo meeting. We look forward to learning more about your organisation and fleet requirements and how we can help.

Please note: We currently do not support fleets with less than 10 vehicles.
Our solution is focused on ensuring our customers benefit from exceptional customer service and getting the most value out of our technology, which we can only support at a larger scale at this point.

Brisbane Office:
Level 9/307 Queen Street
Brisbane QLD 4000
Ph: 1800 564 2665

Sydney Office:
Suite 7.01, 52 Alfred Street South
Milsons Point NSW 2061
Ph: 1800 564 2665

Melbourne Office:
52 York Street
South Melbourne VIC 3205
Ph: 1800 564 2665

Auckland Office:
Level 4, BDO Centre
4 Graham Street, Auckland, 1140
New Zealand
Ph: 09 887 8599